Every organisation has an image to uphold and it is our role to support the positive perceptions of your company through quality merchandise and gifts tailored to meet your specific needs.
FES has the experience and skills to assess your needs and objectives and to recommend a range of products that are innovative and specific to your requirements. Our products are sourced from international and local designers and are manufactured both in South Africa and offshore.
The principals at FES have been in the marketing support and logistics business for more than twenty years, during which time we have gained invaluable experience.
To emphasise the importance, we place on quality in every aspect of our business, from advice and planning through to implementation and delivery, your team at FES will be led actively by a director of the firm.
Through incisive and efficient planning and implementation we are able to control the flow and storage of goods from the point of origin to the final user, while constantly managing costs and promoting outstanding customer service. It is through this unique mix that we are able to create a whole which is greater than the sum of its parts.
Our specific experience spans a broad range of clients and industries, ranging from the petroleum and motor to financial sectors.
We have managed both national and international promotions, including the distribution of point of sale material and a wide variety of merchandise
Our marketing support and logistics services cover a wide range of functions.
These include, but are not limited to:
Direct Customer Mailings
Online surveys
Distribution List Compilation and Management
High Volume Order and Invoice Execution (and naturally the post promotion follow up)
In South Africa, unless otherwise requested, delivery will be door to door via courier and will take, from receipt of order, 3 working days in metropolitan areas and 4 to 5 working in outlying areas.
Orders containing Moroka Swallows or Canterbury items usually ship within 8 days of receipt.
Freight on orders between R1001 and R3000 will be charged at R125.
Orders over R3000 will be couriered free of charge.
Freight on orders between R1 and R1000 will be charged at R100.
In cases where next day delivery is requested, costs incurred will be charged on to the purchaser.
Terms and Conditions
Returns, refunds and delivery:
If you are not entirely happy with your purchase you may simply return it within 14 days of receiving the goods. But please make sure that goods are returned in the condition they were received and in the original packaging. We will refund any payments made, except the direct cost of returning the goods, within 30 days.
If a transaction is made and paid for and the product is unavailable, we will contact you immediately and refund payments made, within 30 days of notifying you.
In South Africa, unless otherwise requested, delivery will be door to door via courier and will take, from receipt of order, 3 days in metropolitan areas and 4 to 5 in outlying areas.
In the case of international orders, the delivery time will depend on the shipping method decided on by the purchaser.
Send returns to:
FES Brand Marketing
48a Gunners Circle, Epping 1,
7460
Cape Town
Information Security:
Information security is critical to our business. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information. The information gathered on secure computers is stored in a locked down data center. The number of employees involved in the management of the data center that have physical access to these computers is limited.
We use firewalls and other security technology, as well as implement the highest industry standard security practices, to prevent our computers from being accessed by unauthorized persons.
We also require that any personally identifiable consumer information sent to us by you be encrypted using SSL encryption.
